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General FAQ


  • Where can I view my OSU Bursar bill online?

    Your Bursar bill can be accessed via myOKSTATE.

  • How do I view my Bursar bill online?

    Once logged into myOKSTATE, under Quick Links click on "OSU Stillwater/Tulsa Bursar Account."

     

    Screenshot of myOKSTATE page.

     

    If you have never been a student at OSU, contact the Bursar Office via email at bursar@okstate.edu to request access to your bursar account. Please include your full name, Banner ID, and a contact phone number at which you may be reached. You will receive a response from our office with instructions on how to log in to your bursar account portal.

  • How do I authorize others (parents) to view my Bursar Bill online?

    Once logged into myOKSTATE, under Quick Links click on "OSU Stillwater/Tulsa Bursar Account." Click on Authorized User tab at the top of the page. Enter authorized user email address and click yes to what you want them to access. The authorized user will receive two emails; the first will be an email acknowledging they are an authorized user; the second email will be their temporary password. Once they have received both emails, the authorized user needs to go online to the Bursar website and click on the Authorized User Login.

     

    Screenshot of Authorized Users screen.

  • What if I forgot my PIN needed for Alternate login?

    If you have forgotten your PIN issued by the Office of the Registrar that is needed for Alternate login, please contact registrar@okstate.edu to request a new PIN. 

     

    If you have never been a student at OSU, you may contact the Bursar Office at bursar@okstate.edu to request access to your bursar account. Please include your full name, Banner ID, and a contact phone number at which you may be reached. You will receive a response from our office with instructions on how to log in to your bursar account portal. 

     

    If you have been a student and do not know your PIN:

     

    • Current and former students with an Active O-Key Account can log into myOKSTATE and select "OSU Stillwater/Tulsa Bursar Account" under the Quick Links section.

     

    • Former Students without an Active O-Key Account:  
      • Former students who have attended OSU since Fall 1999 can access their bursar account information by logging into Self Service via the Alternate Login option using their Banner ID number and Banner PIN. If you don’t know your Banner ID or PIN, you can submit a Banner PIN Request and receive them via email.
      • Complete the Office of the Registrar Banner Pin Request form.

     

    If you have an active O-Key and are experiencing access issues, please contact the OSU Help Desk at 405-744-4357 or email helpdesk@okstate.edu.

  • Why am I getting an email telling me my bill is online now?

    Emails are automatically sent monthly informing students when their billing statement is available to view online. These emails are sent to the University email and to authorized user email addresses. Payment plan participants are sent installment payment due notifications in separate emails and the billing statement email is to inform you of the total monthly billing statement amount for informational purposes.

  • How do I get my refund/stipend?

    There are two methods for receiving a refund:

     

    • Direct Deposit
    • Refund check by mail to local address

     

    Direct Deposit

     

    Signing up for direct deposit is quick and easy. To add/manage banking information and receive deposits electronically, do the following:

     

    • Log into myOKSTATE
    • Under Quick Links, click on "OSU Stillwater/Tulsa Bursar Account"
    • Click on “Refunds” on the top menu bar
    • Under “Current Refund Method”, Click on “Set Up Account”
    • A dialogue box will appear: Click on an “Existing Account” or “Set up a New Account” and the “Continue” button
      • If you clicked on an “Existing Account”, your refund account will be assigned to the existing account
      • If you clicked on “Set Up Account”, enter the required information and press “Continue”
    • Agree to the terms and press “Continue”

     

    The Direct Deposit Program provides quicker delivery of your refund when your bursar account has been overpaid. If you participate in direct deposit, your refunds will transfer to your checking account within 48 hours after the credit becomes effective on your bursar account. The Direct Deposit Program is a service that is totally electronic, eliminating all manual processing steps. To sign up, click Bursar Login located on the left hand side of the bursar website and use your O-Key login to complete the Direct Deposit Sign-Up information. If you do not choose to participate in the Direct Deposit Program, your refund will be issued by check. Refund checks are mailed on a bi-weekly schedule to students’ local addresses. The Bursar Office cannot cash these University-generated refund checks nor can they cash personal checks.

  • When is my bursar bill due?

    The Bursar Office provides a monthly billing statement on the last business day of every month detailing charges and payments that occurred during that month. Statement notifications are emailed monthly to the students okstate email address as well as to authorized users and payments are due upon receipt. Payment plan participants are sent installment payment due notifications in separate emails and the statement email is to inform you of the total monthly billing statement amount for informational purposes. Charges that appear on your billing statement that are still unpaid after the 15th of the month are subject to a 1.5% monthly penalty if you are not enrolled in the payment plan.

  • Who is responsible for paying my bursar bill; me or my parents?

    The student is responsible for paying and making sure the account is kept current. Delinquent account information is disclosed to credit reporting agencies, which could endanger the student's credit rating on a local or national level. More information about Financial Responsibility.

     

  • Do I have to go to the Bursar Office to pay my bill?

    Please visit the following page for payment information: 

     

    Make a Payment

  • How do I pay online with a web check?

    The Bursar Office has a “Make a Payment” on the Bursar website for a guest payment or you may go directly into myOKSTATE and click on OSU Stillwater/Tulsa Bursar Account under Quick Links. To pay with a web check as a guest, you need the Banner ID, birthdate, and amount to pay. There is a ten business day delay to clear a transcript financial hold using this method of payment.
     
    Once a returned check is received, the web check payment method is no longer available to pay your account.
     
    Example of the bank account information needed:

     

    Screenshot of web check page.

  • Why am I being charged as an out-of-state student for tuition?
    As a state-supported institution, Oklahoma State University is supported by legislative funds derived from State of Oklahoma tax revenue. In-state status for tuition purposes is determined according to the Oklahoma State Regents for Higher Education policy.  The Office of Undergraduate Admissions provides on your acceptance letter your classification as either "in-state for tuition purposes" or "out-of-state for tuition purposes."  For the purposes of tuition, the general definition of an Oklahoma resident is an independent person who has permanently resided in Oklahoma for 12 consecutive months, not primarily as a student at a post-secondary institution, and provides for their own financial support. Students classified as out-of-state for tuition purposes may petition for in-state status if the student believes they have been incorrectly classified as out-of-state. Visit this link,  or contact the Office of the Registrar about residency status at registrar@okstate.edu or (405) 744-6876 for additional information.
  • Why am I charged fees in addition to tuition?
  • Is there a tuition and fees detailed amount list?
  • How can I estimate how much I will owe?

    Link to Tuition Estimator here.

  • How do I get my financial aid refund?
  • How do I sign up for direct deposit for my refunds?
  • Is there an alternative to paying for the entire semester at once?
  • What do I need to know for my taxes?
  • How do I contact the Bursar office if my question is not answered here?

    Send an email to bursar@okstate.edu with your question.

 


Tuition & Fees FAQ


  • What is a “block rate” model?

    Under this model, the cost for tuition and University-wide fees is the same for students taking 12 to 18 hours in a semester.  Additional college-based (such as equipment/technology fees) and course-based fees (such as field trips) are assessed on a per credit hour basis. Undergraduate students taking more than 18 are charged the block rate for the first 18 hours and pay the regular per credit hour rate for each hour over 18.

  • How is tuition calculated?

    Students not in the block rate pay tuition based on the number of credits received for a particular course. In other words, the charge for a three-credit course would be three times the hourly tuition rate for that level of a course. There is one rate per credit hour incurred for undergraduate courses regardless of the course number depending upon the residency status. There is one rate per credit hour for graduate courses depending upon the residency status.

  • How are fees calculated?

    Fees associated with attendance at Oklahoma State University are charged per credit hour. You would multiply the total number of hours you are taking by the amount of the fee to calculate your charges. Some fees like the college technology fees or Tulsa campus-parking fee are associated with the college or location where the classes are taught and are based upon the number of hours enrolled at that location. If you were taking one three hour course on the Tulsa campus, you would multiply the Tulsa parking fee by three to calculate your charges.

  • How are fees approved?

    Any additions or increases in tuition and/or mandatory fees are implemented only after careful scrutiny by the University Administration, and always in an effort to contribute to the betterment and general welfare of the academic and campus community, as well as the individual students. The University then submits requests for tuition and/or fee increases to the OSU A&M Regents, as well as the Oklahoma State Regents for Higher Education. Based on guidelines set forth by the Oklahoma Legislature, the total charged by OSU for tuition and mandatory fees must always be at or below the Big XII average. Both groups review requests and verify that the legislative guidelines have been met, and then make the final determination of approval.

  • What are the costs associated with Study Abroad courses?

    Study Abroad/Travel course costs vary depending on the college and the criteria or destination of the course. A $200 Study Abroad fee is assessed per course along with tuition/fees. In addition to course tuition and fees, there are non-refundable program costs that may include housing (hotel), excursions, and sometimes airfare. Non-refundable program costs are typically processed prior to the semester of the course and are due when billed, with monthly due dates, and should be paid prior to leaving for the class. If not paid when billed, enrollment holds and finance charges may apply.

     

    The Bursar’s Office cannot make adjustments to tuition and fees. If you have questions about the cost of your Study Abroad course, please consult your advisor for specific course cost information or contact the Center for Global Learning Study Abroad Office at:

     

     

    It is important for your bursar account to be in good standing with the University and you must be a currently enrolled student to participate in travel/study abroad courses. Bursar accounts not in good standing may jeopardize enrollment in subsequent semesters, as classes may be subject to cancellation.

  • How are tuition and fees calculated for internship classes?

    The enrolled credit hours for internship classes are billed at the standard resident/nonresident tuition and fee rates. Some fees support academic, security, technology,  and administrative resources that are available to all students, regardless of their physical location. These services remain accessible to students even when they are off-campus. Some courses are designated 100% off campus resulting in some fees not charged. The Bursar’s Office cannot make adjustments to tuition and fees. If you have questions about the cost of your internship course, please consult your advisor or college for specific course cost information.

  • I still have questions. Where can I get help?

    If you have specific questions concerning tuition and fee increases, please email them to bursar@okstate.edu.

 

 


Billing & Payment FAQ


  • When do tuition and fees process?

    Tuition and fees typically process at least a week before the 1st day of classes. The amounts change dependent upon dropping/adding of classes, which is also dependent on the timing of the class schedule changes/date of the class.  In spring this is in January, in summer this is in May, and in fall this is in August.  Please visit the Tuition and Fee Details page for additional information. 

     

    Please note:  Any time that you add credit hours to your registration during the term you will see tuition and fee amount changes.  Depending on when you drop, you may not see a reduction in the tuition/fee amounts. 

     

    Charges continue to process at the beginning of the semester.  If additional purchases are made, such as the student store, the bursar account balance changes.  You can monitor it by logging into the student portal and authorized user.

  • When will I receive a billing statement?

    The Bursar Office compiles monthly billing statements on the last business day of every month detailing charges and payments that occurred during that month. 

     

    Billing Email Notifications: emailed the 1st  day of every month to the student’s okstate email address and to authorized users.

    • Fall: First notification sent Sept. 1st and due no later than Sept. 15th, unless on the semester payment plan
    • Spring: First notification sent Feb. 1st and due no later than Feb. 15th,  unless on the semester payment plan
  • How do I get an on-demand statement?

    To receive an On-Demand statement (a statement including the most recent account activity) log into your account portal. Once in your account portal click on the View On-Demand Statement option in the middle of the page. Select the term you require and click submit. In the Tuition and Fee section of the statement make sure to click on the > to expand the section before printing. This is a point in time statement.

  • How can I get more details for the amount charged on my bursar account?

    For charges not related to Tuition and Fees, please contact the department providing the service/or the purchase for details about the charge .  The Bursar Office does not have access to specific details.

  • What is ASP – All Sports Ticket?

    Please contact the Athletic Ticket office for more details regarding All Sports Ticket charges tickets@okstate.edu or 877-255-4678.

  • Housing Charges

    For questions regarding housing and housing charges, please contact the Residential Life office at reslife@okstate.edu or 405-744-5592.

  • Dining Charges or Meal Plan

    For questions regarding dining charges, or meal plans, please contact dining@okstate.edu or 405-744-4920.

  • Detail Code M830: Parking Citation

    For questions regarding parking fines, please contact parking@okstate.edu or 405-744-6525.

  • Detail Code M19T: Examity/Test Proctoring Fee

    For questions contact  katherine.callaham@okstate.edu or 405-744-6640.

     

    You may see Examity or Test Proctoring charges, detail code M19T, usually have the  course name as the description. Generally, Examity charges post around a month after the exam due to Examity’s billing cycle to the University.

  • Detail Code M19C: iClicker Subscription Fee

    For questions contact  katherine.callaham@okstate.edu or 405-744-6640.

     

    In the past, students have paid $20 - $24.50 a year for the iClicker service. OSU was able to get a campus wide contract so students could receive a rate of $3/semester. The billing cycle to bursar accounts usually occurs at the end of the semester.

  • Fraternity/Sorority Dues

    Dues for fraternity/sorority are not billed to bursar accounts. Please contact your fraternity/sorority for specific information regarding payment of dues.

  • When will financial aid post?

    Typically, financial aid begins posting to bursar accounts the first week of classes. For specific information about the status of your aid, and when it may post to your bursar, please contact the Financial Aid office at finaid@okstat.edu or 405-744-6604.

  • I’m waiting on a waiver or other award to apply. What do I do about payment by the due date?

    You are encouraged to pay the amount that you are responsible for on or before the due date if you are aware of the waiver/award amount. If you must make other arrangements for your balance, please visit with the Bursar Financial Counselor.

  • When will I receive a refund of a credit balance?

    A credit balance results when the total of the credits posted to a student's account (e.g., payments, loan disbursements, scholarships, etc.) exceeds the total of the charges applied to the account for the semester.  

     

    A credit balance shows as a negative balance.  If you have chosen direct deposit,  the funds typically are deposited within 24-72 hours after the refund line item appears in the bursar account. Otherwise the refund is issued weekly with a paper check via postal mail.   Click here for more direct deposit information and refund information. 

     

    You may receive a refund and still have a bursar account balance due. This may be due to changes in Title IV funds, charges posting the same day as the refund is issued, or other charges posting after the refund has been issued.

  • What is an Inclusive Access- OL books, materials charge, detail code UB06?

    Some courses utilize online materials. Inclusive Access is a collaboration between your professor, the publisher, and the University Store to provide required course materials digitally at a significantly reduced price. Digital materials may include an eBook, study aides, tests, etc. Required course materials are available the first day of class via Canvas and are charged after the drop/add period is over.

     

    There is an Opt-Out deadline, usually after drop/add date. Instructors provide more specific directions if needed, usually information is in the syllabus. Students receive emails from the bookstore usually a week before the class starts with information.

     

    Students who drop a course during the drop/add period (within the first ten days of the semester during the fall or spring, or within the first five days of the semester during the summer or intersession courses) will not be charged for Inclusive Access content.

     

    The Inclusive Access- OL books, materials charges usually process after the drop/add period and may not be on the 1st semester billing statement.

     

    For short courses please be aware of unique add/drop deadlines on the Registrar’s website.

     

    Click here for more information.

  • What if I don’t want to participate in the Inclusive Access program, or have already purchased my course materials another way?

    These course materials are required by your instructor, and the University Store has worked with the publisher to offer these materials at the lowest cost. If you decide you do not want to participate, you will need to opt out of the program and be sure you have obtained the correct materials on your own. Please note, Inclusive Access often includes not only the textbook but also access to homework and quizzes so opting out may impact your ability to complete required coursework tied into the access. To opt out, please navigate to the course in Canvas and select the “Opt Out” button.

  • What is a charging privilege hold?

    This Oklahoma State University extends bursar optional charging privileges to students and employees to facilitate use of campus-based services. In order to maintain charging privileges with the University, bursar accounts must be current. If your account is considered past due, charging privileges will be revoked and you will no longer be allowed to charge optional items/services to your bursar account.

  • What is the charge on my credit card Merchant Details OKMU Stillwater USA?

    It is an on campus vending machine purchase, point of sale.  It is not a charge processed to bursar account.

  • How do I update my saved payment method address?  

    To update the billing address for your saved payment, log in to the bursar account portal. Once logged in,  click on the Payment Profile tab on the right-hand side. Once on the payment profile page, locate the saved payment method needing to be updated and go all the way over to the right to find the Action column. Click on the cog wheel icon and then select Edit. This will allow you to make changes to or update your saved payment method billing information.

  • How do I make a payment for less than the balance due?

    To make a payment for less than the balance due you will log in to the bursar account portal and click on the Make Payment tab in the top gray bar. Click on the Current Bursar Balance option and in the drop-down menu type in the amount that you would like to pay and then click ADD. This will populate the payment amount in the bottom right and the Continue box will turn green. Please let me know if you have any further questions.

 


Credit Card Payments FAQ


  • Can I pay tuition and other bursar account charges by credit card?

    Yes. Credit card payments are only accepted online. OSU does not accept credit card payments by mail, in person, over the phone, email, or via fax for bursar account payments. Credit card payments are not processed by OSU. A secure third-party payment service provider, TouchNet® PayPath, processes online credit card payments for tuition and other bursar account charges on behalf of OSU.

  • What credit cards can I use to pay bursar account charges?

    You may make bursar account payments with Visa, MasterCard, Discover, and American Express credit cards. Additionally, other cards accepted are Diners Club, JCB, BC Card, and DinaCard.

  • Is there a fee for using a credit or debit card for bursar account payments?

    Card users are assessed a separate, non-refundable convenience fee of 2.95% of the payment amount ($3 minimum fee)—at the time of each credit/debit card payment for student account charges. The credit card fee rate for International transactions is 4.25 percent. The non-refundable convenience fee is assessed by our third-party processor, TouchNet® PayPath, not OSU, and will be included with your total payment amount on your credit card statement. For checking or savings account debits, please use the e-check option to avoid paying the convenience fee.

  • Why is a convenience fee added for credit card payments?

    Oklahoma State University is dedicated to providing customers with as many options as possible in making payments on student accounts.  Unfortunately, the cost of processing credit and debit cards keeps increasing due to the fees charged by credit card companies and the cost associated with securing cardholder data.  Unfortunately, Oklahoma State cannot absorb these costs. In order to address a $1.5 million annual drain on its budget, Oklahoma State University made changes January 2009 in the way credit card payments were accepted for bursar accounts by passing the cost of the credit card convenience fee along to those using the service. The convenience fee charged by our third party processor, TouchNet® PayPath, covers the cost of processing credit and debit card payments. OSU does not receive any part of the convenience fee.

  • Why can’t I see the convenience fee charge on my bursar account?

    The convenience fee is assessed by our third-party processor, TouchNet® PayPath, not OSU, so it will not appear on your bursar account. Two separate transactions appear on your credit card statement. One transaction for the student account payment and one transaction for the convenience fee.

  • Do other universities charge convenience fees for credit card payments?

    Yes. Many other private and public universities have been charging credit card convenience fees for quite some time.

  • Is the convenience fee refundable?

    The convenience fee is non-refundable, even if the payment to which it relates is canceled, refunded, credited or charged back. Any convenience fee disputes must be taken directly to your credit card company.

  • What if I make a credit card payment for more than I owe on my bursar account?

    OSU is required to refund any overpayments made by a credit card back to the credit card company. The convenience fee will not be refunded for the portion overpaid.

  • How can I pay my student account and avoid the convenience fee?
    • E-Check payments from checking and savings accounts will continue to be accepted online without a convenience fee via Student Self-Service.
    • Mail checks, cashier checks or money orders to:
    OSU Office of the Bursar
    113 Student Union
    Stillwater, Oklahoma 74078
    • In person by check, money order, or cash at the Office of the Bursar, 113 Student Union. Hours 8 a.m.-5 p.m. Monday-Friday. After-hour payments can be placed in the secure depository slot adjacent to the Bursar Office windows.

 


International Payments FAQ


OSU has partnered with Flywire, TransferMate, and Convera to provide international students an alternative method for paying student bills. These payment options allows you to pay your student account balance in the currency of your choice and provides a simple and reliable way of initiating payments electronically.

 

Advantages of using an international payment partner:

  • Foreign currency quote is easily obtained by accessing the payment method through the OSU student portal.
  • Tuition and fees are paid in the currency of your choice which is converted to U.S. Dollars.
  • There are NO additional transaction charges from Flywire, TransferMate, Convera, or OSU, though you may be charged a transaction fee by your bank.
  • The exchange rate is valid for 72 hours after the transaction is initiated, taking the uncertainty out of the total payment amount.
  • The exchange rate is competitive when compared to most banks' retail rates.
  • Payments received will include your reference information, which ensures that your payment reaches your student account quickly.
  • Payments will be electronically transmitted to OSU ensuring timely posting.
  • Payments will be posted 2 to 5 business days from the time payment is initiated.
  • 24/7 multilingual customer support.

 

What is the "Best Price Guarantee" program?

Flywire aims to provide the best price for international payments. If you find a better rate at your bank within two hours of booking a local currency bank transfer payment, please visit this link to find out more about our Best Price Guarantee program and to see if we can match the rate offered by your bank.

 

How to initiate a Flywire payment:

Step 1: Initiate your payment at OSU's Flywire Payment Portal
  • Enter your country and payment amount
  • Select your payment method
  • Enter the payer and student information
  • Review and confirm your information
Step 2: Follow the payment instructions
  • For bank transfer payments: Review your payment instructions and make your payment in person or online
  • For credit card payments: Enter your card details
  • For online methods: Login with your credentials to the selected online method
Step 3: Track your payment from start to finish
  • You will receive a link in your email that allows you to track your payment and access your payment instructions
  • The status of your payment will be updated once your funds have been received by Flywire and delivered to Oklahoma State University

 

Flywire FAQs

  • What are the benefits of using Flywire?

    It's a secure and trusted online payment process that makes paying tuition easy from countries around the world, typically in your home currency. You can choose from convenient, local payment methods that you are familiar with, such as bank transfer, credit cards, e-wallets and more. Track your payment every step of the way via email and text alerts until it reaches OSU.

  • Can a family member, friend, or third party pay on my behalf?

    Definitely! Simply include the personal information of the family member or friend who will be making your payment in the “Payer Information” section during the booking process. If you are paying through a third party, you can include the information of the person who instructs them to transfer the funds.


    The sender or the payer is the person who holds the account where the money will be sent from. If a family member, friend, or third party is paying for you, the name you include in the request must be the one stated in their bank records or card.

  • What is the "Best Price Guarantee" program?

    Flywire aims to provide the best price for international payments. If you find a better rate at your bank within two hours of booking a local currency bank transfer payment, please visit this link to find out more about our Best Price Guarantee program and to see if we can match the rate offered by your bank.

  • My local currency is not available. What should I do?

    We offer many different currency options and we’re working hard to add even more! If your local currency is not currently available, you can send us the billed currency (USD) from your institution instead. You’ll still get all the benefits of making your payment through Flywire, including around-the-clock, multilingual customer support and no hidden bank fees.

  • My payment is received by Flywire, when will you deliver it to OSU?

    Once Flywire receives your payment, it typically takes between 2 to 3 business days to process and deliver the payment to your institution. Flywire will send you a delivery confirmation email once your funds have been delivered to OSU. You will then be able to access your payment receipt via the delivery email. Please note, payments are not processed during the weekend (Saturdays & Sundays) or on bank holidays.

  • How do I contact Flywire if I have questions?

    Flywire has around-the-clock multilingual support available via live chat, email and phone. Also, visit our help center to find answers to your questions around how to use flywire, region specific payments and more.

 

How to initiate a TransferMate payment:

Students
  • Log into myOKState
  • Under Quick Links click OSU Stillwater/Tulsa Bursar Account
Authorized users
  • Log in here
  • Go to the Make Payment tab and choose TransferMate in the drop-down menu
  • Select the country of payment and complete the payer details
  • Make your payment using the instructions and prompt

 

TransferMate FAQs

 

How to initiate a Convera payment:

Step 1: Initiate your payment quote online
  • Go to the  International Payment page
  • Enter your student details (BannerID, Name, and Email)
  • Enter the amount due in U.S. Dollars
  • Choose your currency type
  • A payment amount in your currency of choice will automatically be generated. This quote is secured for 72 hours
  • Agree to the payment amount and accept terms and conditions
  • Download payment instructions, including a reference number, as a PDF document. You will need the reference number to complete your payment in Step 2
Step 2: Transfer funds to Convera
  • The payment instructions will tell you how to transfer funds through your personal bank or online
  • If you have your bank send the funds to Convera, be sure that they send your reference number
Step 3: Convera does the rest!
  • Using your reference number, Convera will transfer your funds into your Bursar's Account
  • This usually takes 2 to 5 business days after your local bank initiates payment to Convera

 

Frequently Asked Questions

  • What are the benefits of using the international student payment method?

    When you select to make your payments via the international student payment method you will receive an exchange rate that is valid for 72 hours, which can be accepted before sending your funds. You will always know the amount you're going to pay in local currency at the time you send your payment and have confidence that the right amount will arrive to OSU.

  • Do I need to provide OSU’s bank details?

    No. You only need the local bank details that will be provided to you as a PDF. All payments will be allocated accordingly using individual student ID numbers.

  • Can I make a transfer via my own bank?

    To get the benefits of this service it is important that you send your payment amount to Flywire, TransferMate, or Convera using the reference number that is provided. You can use your own bank to make this transfer to Flywire, TransferMate, or Convera. Make sure that your bank sends the reference number you have been given. This ensures your tuition and fee payment is easily identifiable and not be delayed.

  • Which fees can I pay using this service?

    This service can be used to make payment for all balances on your student account.

  • I can find my home country but it doesn't let me use my home currency. Why?

    Unfortunately, due to international and domestic banking regulations, some currencies are unable to be traded on the open market or are otherwise unavailable. In the instances where your country appears as an option but the currency is unavailable, you can select an alternative currency, including U.S. Dollar, to ensure your payment will be posted to your student account quickly.

 

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