| Frequently Asked Questions |
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Where can I view my OSU Bursar bill online?
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| https://bursar.okstate.edu/login.aspx |
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How do I view my Bursar bill online?
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Go to: https://bursar.okstate.edu/Login.aspx
Enter your O-Key Login (OSU email address and password
Click Billing Statements
Choose a Month
Click Submit
If you do not have an O-Key Login because you are not a currently enrolled student, you may register to obtain
a Guest Access Login with the Bursar web site which requires a confirmation of registration at an email address
already specified in the bursar system. Registration is quick, easy, and only has to be completed once.
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How do I authorize others (parents) to view my Bursar Bill online?
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Go to: https://bursar.okstate.edu/login.aspx
Enter your O-Key Login
Click "Bursar Guest Login"
Create a guest login and password to provide your "guest"
Select what access you want your guest to have by clicking Manage Guest Login
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Why would I need to look up the Bursar website when the information is on SIS?
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The Bursar website bill includes information that the SIS web does not show.
On SIS, the information is summarized into one total, such as tuition or fees. On the Bursar website, this information is not summarized, each fee is individually listed out. The SIS web only shows information for one term. The Bursar website currently
has historical billing information dating back to September 2001.
1098T information can also be viewed on the Bursar website, but not on the
SIS website. |
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Can my parents register to view my bursar bill online?
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| Unfortunately, it is the student's account and regulations do not allow parents to have this information without the student's permission. A student may provide his/her parents with their validated registration information if they desire. |
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How do I verify my Bursar bill online registration if I'm not a currently enrolled student and don't have an O-key login?
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If you do not have an O-Key Login because you are not a currently enrolled student, you may register to obtain a
Guest Access Login with the Bursar web site which requires a confirmation of registration at an email address
already specified in the bursar system. Registration is quick, easy, and only has to be completed once.
After registering, an email will be sent to your bursar email address which includes a link to verify that
you have registered on the Bursar site.
Click on the link in the email, this brings up the verification page with the User ID you created.
Enter your password to verify your registration.
Verification must be made within 24 hours of registering on the Bursar website.
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Why is the verification sent to my Bursar System email address?
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| The verification is sent to the Bursar System email address for security measures.
This is to verify that it was actually you who registered. |
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What if I forgot my guest login password?
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To have your guest password reset, go to: https://bursar.okstate.edu/Reset.aspx
Enter your Guest User ID, new password, and your 8 digit Campus Wide ID (CWID).
An email will be sent to your Bursar System email address
which includes a link to verify that you have changed your password on the Bursar site.
Click on the link in the email, this brings up the verification page with your Guest User ID.
Enter your new password to verify the password change. |
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What if I forgot my Guest User ID?
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To have your Guest User ID sent to you, go to:
https://bursar.okstate.edu/SendUserID.aspx
Enter your 8 digit Campus Wide ID (CWID).
An email will be sent with your User ID to your Bursar System email address
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| How do I access my OSU email? |
Go to: http://mail.okstate.edu/ |
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Why am I getting an email telling me my bill is online now?
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| The Bursar office sends out emails monthly informing students that their bill is online. These emails are sent to the OKSTATE.EDU address and the billing email address, if one has been set up in SIS. |
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How do I set up a billing email address?
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| Login to the SIS system at http://prodosu.okstate.edu/ . Click on Email Addresses under Personal Information. Enter an email address that you would like the bill notification to be sent to and select Billing Statements as the Type. |
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How do I get my refund?
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There are two methods for receiving a refund:
- Direct Deposit
- Refund check by mail
The Direct Deposit Program provides quicker delivery of your refund when your bursar account has been overpaid. If you participate in direct deposit, your refunds will transfer to your checking account within 48 hours after the credit becomes effective on your bursar account. The Direct Deposit Program is a service that is totally electronic, eliminating all manual processing steps. To sign up for Direct Deposit go to 113 Student Union and complete the Direct Deposit form or go online at http://bursar.okstate.edu/forms.html. You will need to attach a voided check to the form.
If you do not choose to participate in the Direct Deposit Program, your refund will be issued by check. Refund checks are mailed on a bi-weekly schedule to students’ local addresses. The Bursar Office cannot cash these University-generated refund checks nor can they cash personal checks.
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When is my bursar bill due?
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The Bursar Office provides a monthly billing statement on the last business day of every month detailing charges and payments that occurred during that month. Statement notifications are emailed monthly to the students okstate email address as well as any billing email addresses on file and payments are due upon receipt. Charges that appear on your billing statement that are still unpaid after the 15th of the month are subject to a 1.5% monthly finance charge.
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How is my Room/Board billed?
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If you are living in campus housing, the first billing statement will show a balance due of 100% of all charges except for room/board. Room/Board billing is divided into 3 payments… 50% due on the first billing statement …… 25% due on the next two billing statements.
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How do I contact the Bursar office if my question is not answered here?
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| Send an email to bursar@okstate.edu with your question. |
